I did a lot of research and you really cannot find a better humidor for the price. The workmanship and quality is excellent. I needed to tinker with my humidor a bit (more below) but my buddy bought one at the same time and his humidor was SPOT on immediately and he was able to load up the humidor and enjoy it right away.
I had a blip on the delivery of my humidor so I had to call customer service. Unfortunately, this was right around the holidays and I ended up sending an email the day before Thanksgiving not expecting resolution until the next week. To my shock, I received a phone call from Ben within minutes of my email. Unfortunately, it was the end of the day and everyone was gone for the long weekend but Ben promised to get back to me on Monday. True to his word, he resolved the issue on Monday to my benefit.
Once I got the humidor in place, I did have issues with temperature and humidity control. The bottom line was that my humidor needed to be calibrated. This was an easy process and Ben was very good at quickly getting me the information that I needed to get this done. The humidor is now up and running and holding the climate perfectly.
A+++++ for the humidor and the E-Bar!