Outstanding cabinet and great customer service. I couldn't be more pleased.
the box itself it great, but the divider was miscut and did not wedge into place properly. worse, the corners of the spanish cedar did not sit flush with each other at even 45 degree angles and therefore did not seal the humidity of the box. I wrote to your elegant bar.com and asked if they would be willing to rectify the situation and they did not reply.
This product is unreliable and will not maintain humidity or temperature. I have been on the phone with the manufacturer at prestige imports 3 times and they haven't been able to help. I've gotten a different answer every time. For the cost this product should do everything perfectly and instead, while pretty, it's the most unreliable cigar humidor I have ever had. I will get 40 percent humidity fluctuations at least twice and hour every hour and I have been trying to dial it in as directed for 3 weeks. I'm done.
Really disappointed