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Customer Service Representative We take pride in our customer service.

Talk to our customers and they will tell you how much effort we put in to educate our customers so they can make the best decision buying something from us. Talk to one of our representatives if you have any kind of questions, we will try our best to get you what you want.

★ Reviews

Let customers speak for us

178 reviews
78%
(139)
12%
(22)
6%
(10)
2%
(3)
2%
(4)
Works great!

Works great!

Best humidor hands down

I look on various websites for this humidor which were a couple of hundred dollars more and that we’re on back ordered. The Tower of Power humidor was delivered to home less than 5 days and it definitely exceeded all of my expectations. This humidor was well built and I would highly recommend it to anyone.

Worth every penny! An amazing commercial humidor with options to suit your needs.

First and foremost, we would like to thank Ben for his amazing service, knowledge, expertise, and guidance. Ben delivered exactly what he said he would do and we're truly grateful. We were opening our first cigar lounge and were deliberating between the Model 4 and Model 5 commercial humidor cabinets. The Model 4 was in my budget, but my wife convinced me that the all-inclusive options in addition to the extra cigar boxes we could display was a better choice.

The Model 5 came with all the bells and whistles we would have had to add as options on other commercial humidor cabinets we researched. You simply cannot beat the beautiful LED lights (dimmer knob), excellent craftsmanship, the sleek look of the sliding glass doors as opposed to an actual hinged cabinet with knobs that open out, and the all-in-one easily maintained humidifier that comes with the digital hygrometer. (Again, another option to add on other humidor cabinets.)

Filling up the humidifier is a cinch and the maintenance is an absolute no-brainer. Because we wanted our customers to have a different experience selecting their sticks than the average cigar store, instead of building a walk-in humidor, we opted for (4) Model 5's and requested no molding so that we can put them all together, presenting a beautiful, flush display. We also opted to have them painted Black to go with our motif.

Everyone who sees our lounge is taken aback by the presentation and we have The Elegant Bar to thank. Again, thank you very much.

Decent humidor but needs a couple modifications.

I purchased this humidor and when it arrived I was blown away at how heavy and nice it appeared at first look. I put it together (nothing much to that, just installing power and shelves) and started noticing little things that were a bit off putting. First, I was a little disappointed in the inside trim of the door. It does not match the curves of the outer wood and is very noticeable in the corners. Second, was the thickness of the back of the cabinet. It is very thin by comparison to the sides. It is not so thin I am worried but the sides are every bit of two and a half inches thick and the back probably isn't a quarter of an inch. Third, there isn't enough space to run any cords up the back for humidification controls. It didn't take much but it probably should've had that already notched out. Fourth, and most important to me is the drawers on the right side will not open if you do not open the door nearly 180 degrees. If you are planning on putting this cabinet in an area that will not allow that (like I had to because of space) they are useless. I have looked extensively and there doesn't seem to be any hinges on the market that would fix this that I could just switch out. Considering how thick the sides are it wouldn't have taken much to design it to allow all of the drawers to be usable and the door to only need to be opened 90 degrees. It is definitely something I would expect out of a $1,000+ cabinet. Other than that the unit holds humidity well and the finish on the wood is nice although a bit lighter than in the picture.

Humidification Max

This is a great device for this cabinet. I had to knock it down 1 star due to the fact that was off on my device by like 10 and the max you can adjust is 9. Overall is performs great and it is not as noisy as other devices. The app they released works really good now after they updated and fixed a bunch a bugs. Still has a few but nothing that would make the app unreliable.