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134 reviews
77%
(103)
16%
(21)
4%
(5)
1%
(1)
3%
(4)
Customer DISSERVICE

Words cannot express how utterly disgusted I am by the disservice I’ve received from this company. My almost $2,000 investment in a humidor has pretty much gone up in smoke (pun intended). From the outset, I received a MALFUNCTIONING product and have spent the past 6-8 weeks, at minimum 35-40 email messages and hours upon hours of my time trying to get my humidor replaced. Instead, there is a convoluted plan, if you can call it that, to have a plumber or electrician attempt to fix this one. There are internal damages and external damages. Now I get to wait another 6 weeks or more of getting parts sent (with my luck they will be the wrong parts) to be installed by someone who has no experience fixing a humidor. I realize I am but one voice but consider what I’ve gone through before buying here. I wish I had taken my $2,000 and lit it on fire than go through this mess. Tell me, what ever happened to the saying, “the customer is always right”? The folks here have never heard these words before. I’m attaching a picture or two of the damage. The biggest problem are the electronics, which I can’t photograph. Too bad I. Ant attach a video: I have some great videos of the intense rumbling that comes out of this thing. As much as I love writing great reviews, I have gotten the shaft from yourelegantbar.com: glad I wasted my $2,000... Hopefully this will save someone else the same experience. As for their “warranty” — what a farce.

Fantastic product

I am not sure how, but this item does exactly what it said it would do. Is a fantastic-looking humidor that holds its humidity. It does not appear to have a really good seal but it holds the humidity without a problem.

So far this has been a very functional humidor!

I purchased this humidor last winter (2018) and I wanted to have it in service for several months before I offered a review. Overall I am
satisfied with the humidor (4.5 stars), after some tinkering with and re-calibrating the hygrometer it has been performing well. I have
several calibrated digital hygrometers inside the Remington to ensure it's hygrometer is accurate.

The following is what I believe to be it's Pros/Cons:

Pros:
-It seals extremely well, absolutely no lost of humidity in this unit.
-Ample amount of storage.
-Electronic (LED) display.
-Humidifier, Heat and Cooling system.
-A absolutely beautiful piece of furniture.

Cons:
-Electronic humidification system (Good, but there is room for improvement).
-Water tank is in a awkward location.

I'm finding that the unit stabilizes itself better in the winter months. During the summer months (Midwest) the unit varies
in humidity and temperature throughout the day and periodically cycles to achieve the desired climate. I believe this is because
my house thermostat is set at a higher temperature during the day to conserve energy (and by bank account) and the unit is forced
to maintain the temperature I have selected (68F-70F). During the winter months the unit and house temperature is relatively the
same so stabilization is easy to obtain. In closing and with all this said, I believe the weak link to the unit is the humidification system
but it is better than what I previously had and it keeps my extensive collection well preserved.

Best Father’s Day gift!!

My wife and kids bought me this gorgeous cabinet humidor for Father’s Day... Love, Love it... having a lot of fun filling it up. Can’t wait to show it of to all my buddies and make them Jealous.
Love the construction of it, beautiful details goes well with My spirits cabinet.

Love my Humidor!

I couldn’t be happier with my Remington Humidor. The folks at Elegant Bar were great, shipping was easy and pretty fast. The quality is top notch and it’s beautiful. It took a few adjustments to dial in the hygrometer but it was easy to do.